Filing a complaint with the Federal Investigation Agency (FIA) regarding a Cybercrime in Pakistan is a straightforward process. The FIA Cyber Crime Wing handles online offenses like hacking, fraud, cyberbullying, and more.
Feel free to get in touch with us, and our team will respond promptly to assist you with your needs.
The FIA Cybercrime Wing is the primary authority responsible for investigating and taking action against Cybercrime in Pakistan. You can report cybercrime incidents, including hacking, online fraud, harassment, and more, directly to the FIA.
Steps to FIA Cyber Crime Complaint :
First of all you can report the cybercrime through the FIA’s official website at www.complaint.fia.gov.pk
On the website, fill out the online complaint form, providing details about the crime, such as what happened, the suspects involved (if known), and any evidence you have (e.g., screenshots, emails, or transaction details).
Attach any relevant documents, screenshots, or evidence that will help the authorities understand the nature of the cybercrime.
After submitting the fia cyber crime complaint, you can track its status through the portal.
Alternatively, you can also submit fia cyber crime complaint to the cybercrime wing by visiting their regional offices.
FIA Regional Offices:
- Islamabad: Cyber Crime Circle (Federal)
- Karachi: Cyber Crime Wing Sindh
- Lahore: Cybercrime Wing Punjab
- Peshawar: Cybercrime Wing Khyber Pakhtunkhwa
- Quetta: Cybercrime Wing Balochistan
2. National Response Centre for Cyber Crimes (NR3C)
The National Response Centre for Cyber Crimes (NR3C) is Pakistan’s dedicated law enforcement agency for combating cybercrime. A unit under the
Cyber Crime Investigation Agency (FIA), it focuses on technology-related crimes and assists other agencies with their investigations.
How to Report:
- Contact via Helpline: You can call the NR3C helpline at 9911 or email them at helpdesk@nr3c.gov.pk for assistance.
- Visit the NR3C Website: NR3C Complaint Portal where you can submit your complaints online.
3. Cyber Crime Harassment Complaint and Online Defamation
If the cybercrime involves harassment, blackmail, or defamation, especially on social media platforms, you can file a complaint under Section 21 of the Prevention of Electronic Crimes Act (PECA) 2016.
You can report cyber harassment and defamation directly on the social media platform’s reporting system (Facebook, Twitter, Instagram, etc.) and submit the incident to the FIA Cyber Crime Wing.
The FIA provides a Cyber Crime Help for individuals who experience online harassment. You can also contact the Women Protection Centers for further support.
4. Reporting Financial Fraud (Online Scams or Fraudulent Transactions)
If you are a victim of an online scam, fraudulent transaction, or financial fraud:
Report the fraud to your bank, as they may be able to freeze the transaction or investigate the case.
You should also report financial fraud to the FIA’s Cyber Crime Wing for investigation.
5. Filing a Complaint with Local Police (Non-Cyber Specific Crimes)
If a cybercrime overlaps with a traditional crime, such as theft, extortion, or fraud, you can also report it to the local police station. The police may collaborate with the FIA for further investigation.
Required Information for Reporting Computer Crime and Cyber Crime:
Your name, contact details, and address (only if required for investigation).
A description of the incident, how the crime occurred, and any potential suspects (if known).
Attach any supporting evidence such as screenshots, chat logs, emails, or transaction records.
If you have information on the suspect’s IP address or device details, it will assist in the investigation.
It is important to report Computer Crime and Cyber Crime as soon as possible, as delays may lead to loss of evidence, or criminals may continue with further illegal activities. Swift reporting helps authorities take quick action, increasing the chances of identifying the culprits and preventing further damage.
If you have been falsely accused of Computer Crime and Cyber Crime in Pakistan, we offer expert legal assistance to protect your rights and clear your name. In addition our services are designed to provide a robust defense for innocent individuals facing cybercrime charges, ensuring fair treatment under the law.
1. Case Evaluation & Strategy Development:
We conduct a thorough review of your case to understand the details of the accusation. Furthermore our legal team will develop a strong defense strategy based on the facts, ensuring we address any flaws in the prosecution’s case.
2. Legal Representation in Court:
Our experienced lawyers will represent you in court, providing expert legal counsel throughout the judicial process. In addition we aim to prove your innocence and challenge any false evidence or claims made against you.
3. Challenging False Evidence:
We will investigate and gather evidence to refute the allegations against you. Whether it’s falsified digital evidence, incorrect IP addresses, or fabricated online activity, we’ll work to expose any inaccuracies and demonstrate that you are not involved in any criminal activity.
4. Liaising with Authorities:
We will handle all communications with the FIA Cyber Crime Wing and other law enforcement agencies on your behalf. We will ensure that your case is thoroughly examined and that you are not unfairly treated by the authorities.
5. Protecting Your Reputation:
A cybercrime accusation can severely damage your reputation. We provide strategies to protect your personal and professional image, working with media and relevant platforms to mitigate any negative publicity.
6. Guidance on Legal Rights & Protections:
We will advise you on your legal rights throughout the investigation and help ensure that you are not coerced or pressured into confessing to a crime you did not commit.
7. Post-Acquittal Support:
If the case is dismissed or you are acquitted, we assist in clearing your name and restoring your digital reputation, ensuring there are no lasting consequences from the false accusation.
Our goal is to ensure that innocent individuals accused of cybercrime in Pakistan receive fair treatment, a comprehensive defense, and the legal remedies they need to protect their rights and clear their name.
- Mobile, Credit Card Balance Transfer Fraud called Electronic Crimes;
- Fraud Related Bank, Credit Cards, ATM & Loan;
- Threats by Mobile Phone SMS or Calls;
- Without permission tracing of IP or Email Address;
- Threatening or using abusive language by messages & Emails;
- Hacking an ID or accessing the site to other people;
- Hacking Account and Email Addresses;
- Fraudulently make Emails;
- Mobile messaging scams regarding vehicle winnings;
- Misuse of information on the internet;
- Fraud through Lottery Awards or Ticket is also called Electronic Crime;
- Electronically conduct Money Laundering and Tax Evasion;
- Electronic Vandalism, Terrorism, and Extortion;
- Sales and Investment Fraud;
- Illegal Interception of Telecommunications;
- Telecommunications Piracy;
- Electronic Funds Transfer Fraud;
- Theft of Telecommunications Services;
- Communications in furtherance of Criminal Conspiracies;
- Dissemination of Offensive Materials;
If you’ve been falsely accused of Computer Crime and Cyber Crime, we understand the stress and complexity involved. Here’s why we are the best choice to handle your case:
1. Expertise in Cybercrime Law:
Our team specializes in cybercrime law, with extensive experience handling cases related to hacking, online fraud, identity theft, and more. Additionally we understand the intricacies of digital evidence and cyber law, ensuring that you get a strong defense.
2. Proven Track Record:
We have a successful history of defending clients who have been wrongfully implicated in cybercrimes. Our past victories demonstrate our ability to effectively challenge false accusations and protect our clients’ rights.
3. Customized Defense Strategy:
We don’t believe in a one-size-fits-all approach. We take the time to understand the specifics of your case and tailor a defense strategy that addresses your unique circumstances, focusing on clearing your name.
4. Comprehensive Support:
From the initial consultation to post-acquittal recovery, we provide full support throughout the entire legal process. Whether it’s handling interactions with law enforcement or safeguarding your reputation, we’re with you every step of the way.
5. Protecting Your Reputation:
We understand that being accused of Computer Crime and Cyber Crime can severely impact your personal and professional reputation. We work proactively to minimize the damage and restore your reputation through strategic communication and media management.
6. Transparent Communication:
You’ll always know where you stand. We provide clear, honest, and ongoing communication, keeping you informed about every stage of your case so you can make empowered decisions.
7. Aggressive Defense:
Our team is committed to defending your innocence with dedication and vigor. We leave no stone unturned in exposing the flaws in the prosecution’s case and ensuring that you are treated fairly under the law.
8. Confidentiality & Trust:
Your privacy and trust are our top priorities. We handle your case with the utmost discretion and respect, ensuring that sensitive information remains confidential throughout the process.
With our deep knowledge of cybercrime law, a proven history of success, and a client-first approach, we are committed to providing the strongest defense possible to clear your name.
